Subject: New Reply Received - Feedback or suggestions
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 20 Apr 2020 11:33:00 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="ltr">
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<div>Dears,</div>
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<div dir="ltr">Yes i understand the current situations will delay the delivery, but the case here is different, the order was divided into 2 shipment, the first one was shipped on 9 april, and the second on 16 april, SMSA is processing the one shipped on 16
 only while the first one was last updated on april 10.</div>
<div dir="ltr">I tried to contact SMSA to check but they don’t answer</div>
<div dir="ltr">I believe it is being missed, a appreciate your cooperation to check its status</div>
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<div dir="ltr">Regards,</div>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, April 20, 2020 2:05:47 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#701856] - Feedback or suggestions
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<div dir="ltr">Hi Sally,<br>
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Thank you for contacting us again.<br>
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We can see that you have placed your order on 7 April, 2020 and due to current situation the orders will be delivered within 10 - 14 working days.<br>
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Our courier partner will contact you on #540469793 to arrange a time for delivery.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/701856