Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Apr 2020 08:20:33 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Hi are we going to get replaced order or i consider it cancelled?<br>
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<div id="AppleMailSignature" dir="ltr">Regards
<div>Hina</div>
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<div>On Apr 15, 2020, at 12:17 PM, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Hina,</div>
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<div>Thank you for your patience.<br>
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We sincerely apologise for the inconvenience caused to you.<br>
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We have again forwarded your issue to our concern team. Please allow us some time to work and get this issue fixed for you. Once we will get any update we will get back to you.<br>
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We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/642736