Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 19 Apr 2020 21:32:38 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div>

<img id="f581172c-120f-487b-ab7d-66c7bad8467f" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNDA5NzI2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7ZScLGObxajAQDW9ESE-DSHtLhPF4JDWoDlWKCK8qBk" alt="Image" style="max-width:100%">
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Dear sir,<br>
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Thank you for your email and I am sorry for the delay in my reply.<br>
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Attached is a screenshot of the desired item "junior gliderchair with ottomanset".<br>
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Looking forward to hearing from you all the best.<br>
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Sent from <a href="https://aka.ms/blhgte" rel="noreferrer">Outlook Mobile</a></span><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 18, 2020 3:21:47 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Product information
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 697687</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 697687<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Shivani Rani : </div>
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<div>Hi Fatima,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>We would request you to please share the screenshot of the issue and also share the link of the item which you want to purchase so that we can assist you better.</div>
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<div>We look forward to hearing from you.</div>
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<br>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<br>
</div>
<div>Your friends,</div>
<div>The Support Team</div>
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<font style="font-size:11pt" color="#000000"><b>From:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 18, 2020 3:21:47 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Product information</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 697687</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<br>
</div>
<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 697687<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Shivani Rani : </div>
<div style="font-size:14px">
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<div>Hi Fatima,</div>
<div>
<br>
</div>
<div>
<div>Thank you for getting in touch with us.</div>
<div>
<br>
</div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div>
<br>
</div>
<div>We would request you to please share the screenshot of the issue and also share the link of the item which you want to purchase so that we can assist you better.</div>
<div>
<br>
</div>
<div>We look forward to hearing from you.</div>
<div>
<br>
</div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div>
<br>
</div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
<div>
<br>
<br>
<br>
</div>
</div>
<div>
<div>
<br>
</div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/697687