Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Apr 2020 07:06:48 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="direction: rtl">
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<div dir="ltr">Sent from my iPhone</div>
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<div>On Apr 18, 2020, at 11:31 PM, Raseem Almunifi &lt;[email-masked]&gt; wrote:<br>
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<div style="direction: ltr">Thank you for your answer but i need you to know that when i buy the item i use to shop as agust so i don’t have account to chose the item that i have to return and the other problem that all the item i recived not related to me
 so try to let any one call me to find selution   To make return i have to have an account  this is the policy of return </div>
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<blockquote>On Apr 18, 2020, at 1:39 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div>Hi Khaled,</div>
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<div>Thank you for your prompt reply.</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>We are sorry to inform you that we do no have exchange policy for any item. However, we can create the return request for your order on your behalf.</div>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br>
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<div>We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/679733