Subject: New Reply Received - Order delay
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Apr 2020 09:08:34 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order delay  Ticket comment <div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">Please check the refund status which was on march 3 and wasn't credited to my account yet!</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 23, 2020, 7:12 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Farah,<br><br>
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<div>Thank you for your patience.</div>
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<div>We are contacting you regarding your order with id: 6468057085, we have received the update from our concerned team that your order has been delivered to you on 3/21/20.</div>
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<div>We know that there was a delay in your order and we sincerely apologise for the inconvenience caused to you.</div>
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<div>Please be assured as we have forwarded this issue to our concerned team so you will not face such issues in your for future purchases.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/510529