Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Apr 2020 08:49:07 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"><div>Dear support team,<div dir="auto"><br></div>
<div dir="auto">Looks like there is lots of miscommunication between you and Aramax .</div>
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<span style="font-family:sans-serif">Today again we received a call from Aramax asking if Any thing to be collected.</span><br>
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<br style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>With reference to order number #7672344569</span>
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<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'><br></span></div>
<div dir="auto">The items were collected from us by Aramax team three weeks ago and no update on refund amount yet, please update your records and advise when we can get the refund. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 15 Apr 2020, 12:31 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Deepak,<br><br>Thank you for contacting us again.</div>
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<br>With reference to order number #7672344569<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We are sorry to inform you that your item not received at the warehouse and still with the courier team.</div>
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<div>However, we have forwarded your issue to our courier team. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/561412