Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Apr 2020 16:51:45 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear </div>
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<div>This is to confirm that  I have not received my order complete, half of the items were missing.</div>
<div>As requested, please find below list of the  missing items:</div>
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<div class="MsoNormal" style="-webkit-text-size-adjust: auto; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif"></div>
<div> </div>
<div></div>
<ul type="disc" style="-webkit-text-size-adjust: auto; margin-bottom: 0in; margin-top: 0in"><li class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">
<b>4 Pieces</b> Digital Print Square Cushion with Tassel Detail - 45x45 cms - SAR 99  <div></div>
</li></ul>
<div class="MsoNormal" style="-webkit-text-size-adjust: auto; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">
<b>                            </b><img width="70" height="70" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMzM3NzU0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.EHdKhML05nAIpeb5qqCB3mR6fVfCEa-jtZXwEZ9e5t8" title="null" style="width: 0.7291in; height: 0.7291in"><b> </b>
</div>
<div></div>
<div></div>
<ul type="disc" style="-webkit-text-size-adjust: auto; margin-bottom: 0in; margin-top: 0in"><li class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">
<b>6 pieces</b> Arabic Vibes Cushion - 30x50 cms - <b>SAR 109</b>    <div></div>
</li></ul>
<div class="MsoNormal" style="-webkit-text-size-adjust: auto; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">                                <img width="73" height="73" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMzM3NzU0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Wg7LCnwhB6obbSiVKiqpYsHcM51lRdNt49-eAWW6Yp8" alt="A large bed sitting in a room

Description automatically generated" title="null" style="width: 0.7604in; height: 0.7604in">                                   </div>
<div></div>
<div></div>
<ul type="disc" style="-webkit-text-size-adjust: auto; margin-bottom: 0in; margin-top: 0in"><li class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">
<b>2 pieces</b> Moulded Horse Head Figurine - 44x12x28 cms - <b>SAR 139</b><div></div>
</li></ul>
<div class="MsoNormal" style="-webkit-text-size-adjust: auto; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif"></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="-webkit-text-size-adjust: auto; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">                           <img width="75" height="75" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMzM3NzU0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BQYIBnkpyUdByJ6Am1EqmovWrNJGrmfwaZFfsOdy8CA" alt="A statue of a horse

Description automatically generated" title="null" style="width: 0.7812in; height: 0.7812in">
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="-webkit-text-size-adjust: auto; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif"></div>
<div> </div>
<div></div>
<ul type="disc" style="-webkit-text-size-adjust: auto; margin-bottom: 0in; margin-top: 0in"><li class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">
<b>1 piece</b> Printed Canvas - Set of 4 <b>SAR 49</b><div></div>
</li></ul>
<div class="MsoNormal" style="-webkit-text-size-adjust: auto; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif">                         <img width="75" height="75" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMzM3NzU0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.q9ufUVvfkOmomMH3IWlTE-p7SmvBsmLftIqo9E9YILM" title="null" style="width: 0.7812in; height: 0.7812in">
</div>
<div></div>
<div></div>
<div class="MsoNormal" style="-webkit-text-size-adjust: auto; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif"></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="-webkit-text-size-adjust: auto; margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif"></div>
<div> </div>
<div></div>
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<div>Just want to highlight that I’m  a regular customer to Centrepoint, homebox and homecenter and during the last month I purchased from those  online stores items with more than 12000 SAR and I won’t say that I didn’t receive items that I’ve received. </div>
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<div>Waiting for your response and action in that regards.</div>
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<div>Thank you,</div>
<div>Maha Abanami </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Apr 15, 2020, at 5:39 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>

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<div dir="ltr">Hi Maha,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #6473902122<br><br>
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<div><div>We apologize for the inconvenience caused.<div> </div>
<div>We would like to inform you that after checking your order, we found out that your order has been delivered completely.</div>
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<div>We would request you to please check it once and if you still believe that the item is missing please share the name of the item along with the item id so that we can help you.</div>
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<div>We look forward to hearing from you.<br><br style="box-sizing: border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing: border-box">Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/675959