Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Apr 2020 12:53:46 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div>Hi </div>
<div>Thanks for your reply </div>
<div>Here is the photo for the gift card, but what you mean by PIN number?</div>
<div>Thanks <br><br><img class="ymail-preserve-class inline-image-guid-42ED4D48-7AB3-4385-9EE1-8BCC7564B3C6 rte-inline-saved-image" src alt="Inline image" style="width: 100%"><div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, April 14, 2020, 7:21 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv5804516304"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 658702</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Shivani Rani : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div>
<div>Hi Odi,<br><br>Thank you for your prompt reply.</div>
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<div>We would request you to please share the image of the gift voucher with the pin number so that we can assist you better.</div>
<br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<div><br></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/658702