Subject: New Reply Received - Conversation with Orange Football
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 14 Apr 2020 15:38:09 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Conversation with Orange Football  Ticket comment <div>
<div><div dir="auto">As this order was before more than one month and you did nothing to fix my problem..i want a refund directly..I don’t want the order.</div></div>
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<div dir="auto">My order was for baby born clothes..and now the size has changed..so i will not accept the order, i need my money back ASAP.</div>
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<div dir="auto">I think refunding will not take any effort from your side, it’s so easy..so do it quickly.</div>
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<div dir="auto">** my payment was cash</div>
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<div>On Tue, Apr 14, 2020 at 5:12 PM Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Jumana,</div>
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<div>Thank you for your patience.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We have again forwarded your issue to our concern team. Please allow us some time to work and get this issue fixed for you. Once we will get any update we will get back to you.<br><br>We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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<div dir="ltr"><b><font color="#990000">Kind Regards,</font></b></div>
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<b><font color="#990000"><font><span style="font-family:arial"><span style="background-color:rgb(255,255,255)"><font> </font><font>    </font></span><font style="background-color:rgb(255,255,255)">Jumana Khalifeh</font></span><span style="background-color:rgb(255,255,255)"><font> </font></span></font><font style="background-color:rgb(255,255,255)"> </font></font></b><br>
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<div style="margin:0px;padding:0px;border:0px;outline:none"><span style="font-family:arial;font-weight:bold"><font>      </font><font>   Chemical Engineer</font></span></div>
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<span><span style="font-size:11px;color:rgb(171,171,171);font-family:arial"><b>   mobile:</b></span> <span style="font-size:11px;font-family:arial">(+965)99500372</span>      </span><span><span style="font-size:11px;color:rgb(171,171,171);font-family:arial">a:</span> <span style="font-size:11px;font-family:arial">Kuwait</span></span><div style="margin:0px;padding:0px;border:0px;outline:none"><span><span style="font-size:11px;color:rgb(171,171,171);font-family:arial">   email:    </span> <span><a href="mailto:[email-masked]" style="background:transparent;color:rgb(0,0,0);text-decoration:none;outline:none;border:none;font-size:11px;font-family:arial" target="_blank" rel="noreferrer">[email-masked]</a></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/570793