Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Apr 2020 16:02:08 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 612179 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Permanent error.  "
  Message content:  Hi,   Thank you for getting in touch with us.  We sincerely apologise for the late response.     We would be happy to help you. However for us to check and investigate, we would request you to please elaborate your query.  We look forward to hearing from you.  Please note that this case will be automatically closed if we don't hear from you within 24 hours.  Your friends, The Support Team