Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Apr 2020 11:57:47 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
<div dir="ltr">Dear Support Team,<div><br></div>
<div>Following up on your previous email regarding my refund on return goods, even after more than 15 days still we didn't get any confirmation on refund also no credit of refund amount to my account. </div>
<div>Could you please look into this matter and let me know regarding the refund.</div>
<div>Waiting for your reply</div>
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<div><div dir="ltr" class="gmail_signature"><div dir="ltr">Thanks and Regards<div><br></div>
<div>Deepak Kanani</div>
<div>00973-34478626</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 31, 2020 at 5:55 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Deepak,</div>
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<div dir="ltr">Thank you for contacting us again.<br>
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<br style="box-sizing:border-box"><div>We would like to inform you that your product will take 3 - 5 business days to reach our warehouse. </div>
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<div>It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
<div><br style="box-sizing:border-box"></div>
<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team<br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div><div><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/561412