Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Apr 2020 06:19:37 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dear All, <br>
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Well received, we will check and revert back to you. <br>
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Best regards 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/4/2020 10:36 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#642736] - Re: Your products are on the way<br>
 
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<div dir="ltr">Hi Team,<br>
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Order Date : Mar 30, 2020<br>
Delivery Date: April 4, 2020<br>
Order ID: 9774960232<br>
Tracking ID: S000737363834<br>
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Assistance Required: Need urgent proof of delivery.<br>
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Issue Description: Customer reported that she did not receive the order.<br>
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Please share the poof of delivery with the ID.<br>
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Regards,<br>
Shivani<br>
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<blockquote class="freshdesk_quote">On Fri, 10 Apr at 9:44 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div>Hi Team,</div>

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<div dir="ltr">Order Date : Mar 30, 2020</div>

<div dir="ltr">Delivery Date: April 4, 2020</div>

<div dir="ltr">Order ID:  9774960232<br>
Tracking ID: S000737363834</div>

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Assistance Required: Need urgent proof of delivery.</div>

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Issue Description: Customer reported that she did not receive the order.</div>

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<div dir="ltr">Please share the poof of delivery with the ID.</div>

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<div>Regards,</div>

<div>Shivani</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/642736