Subject: New Reply Received - Re:
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 11 Apr 2020 18:06:51 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re:   Ticket comment <div style="direction: ltr">Dear Team,</div>
<div style="direction: ltr">Thank you for the reply, however unfortunately the guy was did not gave me any slip for the returned item only i have his contact number in which i mentioned below also the date of the collection was 31/1/2020</div>
<div style="direction: ltr">Please check with courier team who sent to us for the collection also it was not my fault that the guy did not give me the slip. </div>
<div><br></div>Looking forward to hear from you back ASAP<div><br></div>
<div>Sincerely</div>
<div>Sakura <br><div dir="rtl">أُرسلت من الـ iPhone</div>
<div dir="rtl">
<br><blockquote>في 11‏/04‏/2020 الساعة 6:12 م، كتب/كتبت ‏Babyshop ‏&lt;[email-masked]&gt;:<br><br>
</blockquote>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Sakura,</div>
<div><br></div>
<div dir="ltr">
<div>Thank you for getting in touch with us.</div>
<div><div dir="ltr" style="box-sizing: border-box; word-break: break-word"><div><div dir="ltr"> <br style="box-sizing: border-box">With reference to order no #9773420559<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style="box-sizing: border-box"></div>
<div dir="ltr">We would like to inform you that we do not offer exchange of the item. However, a return and refund can be done and place a new order again with the desired size</div>
<div><br style="box-sizing: border-box"></div>
<div dir="ltr">We would request you to please share the return slip which was given by the courier team at the time of collection of the item.<br>
</div>
<div><br style="box-sizing: border-box"></div>
<div>We look forward to hearing from you.</div>
<div><br style="box-sizing: border-box"></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br style="box-sizing: border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div>
<br style="box-sizing: border-box"><br style="box-sizing: border-box">
</div>
<div style="box-sizing: border-box; word-break: break-word"><br style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px'></div>
<div><br></div>
</div></div></div></div>
<div> </div>
</div>
<div dir="ltr">
<br><br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div>
</div></blockquote>
</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/665721