Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Apr 2020 08:24:08 +0000

Hi Shivani Rani,  The customer has responded to the ticket.    Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
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<br><br>Sent from myMail for iOS<br>
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<br><br>Saturday, 11 April 2020, 11:20 AM +0300 from Centrepoint  &lt;[email-masked]&gt;:<br>    <div id="composeWebView_previouse_content"><br></div>
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</div></blockquote>السلام عليكم </div>
<div id="composeWebView_previouse_content">الحي ضاحيه لبن </div>
<div id="composeWebView_previouse_content">شارع النبيع رقم المنزل ٣٠١٤</div>
<div id="composeWebView_previouse_content">ان الاغراض لم تناسبني وارجو الترجيع <br><blockquote id="mail-app-auto-quote" style="border-left: 1px solid #fc2c38; margin: 10px 10px 10px 5px; padding: 0 0 0 10px"><div class="js-helper js-readmsg-msg"><div><div><div class="class_1586612112"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">Dear Customer,</div></div></div></div></div></div></blockquote>
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<div dir="ltr">This email concerns your Customer Service case # 660629</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 660629<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Shivani Rani : </div>
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<div dir="ltr">Hi,</div>
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<div>Thank you for contacting us.</div>
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<div>We would be happy to help you. However for us to check and investigate, we would request you to please elaborate your query.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/660629