Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 11 Apr 2020 00:34:56 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Dear Team<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Greetings<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Kindly noted that till the moment I did not contacted from your delivery service to arrange pick up  as per your promised email since 4 days ago.<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Kindly check and update me.<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Best Regards<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Mohamed Ahmed<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
00971554918499 </div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, April 6, 2020 4:47:47 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#604135] - Re: How did you enjoy shopping with us?
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div>
<div>Hi Mohamed,</div>
<div>
<br>
</div>
<div>Thank you for your patience.</div>
<div>
<br>
</div>
<div>We sincerely apologise for the inconvenience caused to you.<br>
<br>
We would like to inform you that we have created the return request for the item and our courier team will contact you in 2 - 5 working days for the collection under the tracking id #45903674250.</div>
<div>
<br>
Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you this will not repeat in future again.</div>
<div>
<br>
Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team<br>
<br>
<br>
</div>
</div>
<div>
<div>
<br>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/604135