Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Apr 2020 12:59:37 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Hi <div dir="auto"><br></div>
<div dir="auto">I did not get my refund in my Credit</div>
<div dir="auto">Card yet.</div>
<div dir="auto"><br></div>
<div dir="auto">Could you please check and let me know.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
<div dir="auto"><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 4 Apr 2020, 4:18 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Leena,</div>
<div><br></div>
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<div dir="ltr"><div dir="ltr">
<div>Thank you for getting in touch with us.</div>
<div><br></div>
<div dir="ltr">With reference to order no #7674755473</div>
<div><br></div>
<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
<div><br></div>
<div dir="ltr">During quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order.</div>
<div><br></div>
<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why the item was not shipped and we will process the refund as soon as possible.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/613528