Subject: New Reply Received - Shortage pf items
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 10 Apr 2020 12:20:18 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Shortage pf items  Ticket comment <div><div dir="auto">Noted with thanks and how long it will take</div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 10 Apr 2020 at 9:30 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Shamir,</div>
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<div>Thank you for your prompt reply.</div>
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<br style="box-sizing:border-box">We are truly sorry to hear that you have received a missing item in your recent purchase with us.</div>
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<div>We would like to inform you that the item #Slim Fit Sustainable Plain Mid Waist Shorts with Pocket Detail was not shipped from warehouse and your invoice was amended according and you did not pay for this item.</div>
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<div>However, for the item #Lee Cooper Full Length Solid Jeans with Pocket Detail and Belt Loops we have forwarded your issue to our concern team and ask them to refund you for the same. Once we will get any update we will get back to you.</div>
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<div>Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><b><i>Mohammed Shamir</i></b></div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/642752