Subject: Ticket Assigned - Order not processed
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Apr 2020 05:14:22 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order not processed Hi,

I placed and order yesterday and got an email back saying that the order
has not been processed. My order number is 9776602206.
Can you please advise the reason why this order was not processed? Also how
many days would it take until the amount is refunded back to my credit card?

Somehow, after logging in to my account on Max account, the order status
shown is 'Order Placed' and not 'Canceled' or 'Unsuccessful'. Below is the
screenshot.

Best Regards,
Muntasir Ali
+971-561384418

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/660633