Subject: New Reply Received - Shortage pf items
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 10 Apr 2020 00:31:47 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Shortage pf items  Ticket comment <div><table border="0" cellpadding="0" cellspacing="0" width="100%" class="munged" style="font-size:16px;border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;word-spacing:1px;font-family:Helvetica,Arial,sans-serif;width:auto!important;table-layout:auto!important;border-color:rgb(128,128,128);color:rgb(49,49,49)"><tbody style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)">
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="center" style="border:0px rgb(49,49,49);padding:0px;font-family:Helvetica,Arial,sans-serif"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" class="munged" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;font-size:13px;font-family:Helvetica,Arial,sans-serif;width:auto!important;table-layout:auto!important;border-color:rgb(128,128,128)"><tbody style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)">
<td width="40%" align="center" style="border:0px rgb(49,49,49);padding:15px;font-family:Helvetica,Arial,sans-serif"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" class="munged" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;font-size:14px;font-family:Helvetica,Arial,sans-serif;width:auto!important;table-layout:auto!important;border-color:rgb(128,128,128);color:rgb(61,70,72)"><tbody style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)">
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:8px 0px 0px;font-weight:600;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">SPLASH </td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:8px 0px 0px;font-weight:600;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Slim Fit Sustainable Plain Mid Waist Shorts with Pocket Detail </td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:4px 0px 0px;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Color: Black</td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:4px 0px 0px;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Size: 38</td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:4px 0px 0px;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Quantity: 1<table border="0" cellpadding="0" cellspacing="0" width="100%" class="munged" style="font-size:16px;border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;font-family:Helvetica,Arial,sans-serif;width:auto!important;table-layout:auto!important;border-color:rgb(128,128,128);color:rgb(49,49,49)"><tbody style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)">
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="center" style="border:0px rgb(49,49,49);padding:0px;font-family:Helvetica,Arial,sans-serif"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" class="munged" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;font-size:13px;font-family:Helvetica,Arial,sans-serif;width:auto!important;table-layout:auto!important;border-color:rgb(128,128,128)"><tbody style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)">
<td width="40%" align="center" style="border:0px rgb(49,49,49);padding:15px;font-family:Helvetica,Arial,sans-serif"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" class="munged" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;font-size:14px;font-family:Helvetica,Arial,sans-serif;width:auto!important;table-layout:auto!important;border-color:rgb(128,128,128);color:rgb(61,70,72)"><tbody style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)">
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:8px 0px 0px;font-weight:600;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">SPLASH </td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:8px 0px 0px;font-weight:600;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Slim Fit Sustainable Plain Mid Waist Shorts with Pocket Detail </td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:4px 0px 0px;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Color: Black</td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:4px 0px 0px;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Size: 38</td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:4px 0px 0px;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Quantity: 1</td></tr>
</tbody></table></td>
<td width="30%" align="right" style="border:0px rgb(61,70,72);padding:20px 10px 0px 0px;font-weight:600;font-size:0.8125rem;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)">AED 25</td>
</tr></tbody></table></td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="center" style="border:0px rgb(49,49,49);padding:0px;font-family:Helvetica,Arial,sans-serif"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" class="munged" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;font-size:13px;font-family:Helvetica,Arial,sans-serif;width:auto!important;table-layout:auto!important;border-color:rgb(128,128,128)"><tbody style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)">
<td width="28%" align="center" style="border:0px rgb(49,49,49);padding:0px;font-family:Helvetica,Arial,sans-serif"><table border="0" cellpadding="0" cellspacing="0" align="left" width="100%" class="munged" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;font-family:Helvetica,Arial,sans-serif;width:auto!important;table-layout:auto!important;border-color:rgb(128,128,128)"><tbody style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(49,49,49);padding:0px;font-family:Helvetica,Arial,sans-serif"><a href="https://www.splashfashions.com/ae/en/p/160072419?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" target="_blank" style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(66,133,244)" rel="noreferrer"><img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/8600362-8600362-STRAIGHT-BLA-SPSP18030918_01-150.jpg" width="100%" style="padding: 20px 0px 0px; max-width: 135px; font-family: Helvetica, Arial, sans-serif; border-color: rgb(66, 133, 244)"></a></td></tr></tbody></table></td>
<td width="40%" align="center" style="border:0px rgb(49,49,49);padding:15px;font-family:Helvetica,Arial,sans-serif"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" class="munged" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;font-size:14px;font-family:Helvetica,Arial,sans-serif;width:auto!important;table-layout:auto!important;border-color:rgb(128,128,128);color:rgb(61,70,72)"><tbody style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)">
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:8px 0px 0px;font-weight:600;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">SPLASH </td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:8px 0px 0px;font-weight:600;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Lee Cooper Full Length Solid Jeans with Pocket Detail and Belt Loops </td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:4px 0px 0px;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Color: Black</td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:4px 0px 0px;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Size: 38</td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="left" style="border:0px rgb(61,70,72);padding:4px 0px 0px;font-size:0.875rem;font-family:Helvetica,Arial,sans-serif">Quantity: 2</td></tr>
</tbody></table></td>
</tr></tbody></table></td></tr>
</tbody></table>
</td></tr>
</tbody></table></td>
<td width="30%" align="right" style="border:0px rgb(61,70,72);padding:20px 10px 0px 0px;font-weight:600;font-size:0.8125rem;font-family:Helvetica,Arial,sans-serif;color:rgb(61,70,72)"></td>
</tr></tbody></table></td></tr>
<tr style="font-family:Helvetica,Arial,sans-serif;border-color:rgb(128,128,128)"><td align="center" style="border:0px rgb(49,49,49);padding:0px;font-family:Helvetica,Arial,sans-serif">The above mentioned items i didnt recieved pls do the needful and i paid whole sum of 186 aed in total</td></tr>
</tbody></table></div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 9 Apr 2020 at 8:43 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Shamir,<br><br>
</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for your prompt reply.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologise for the inconvenience caused to you.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would also request you to please share the name of the item which is missing along with the item id so that we can help you.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We look forward to hearing from you.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your friends,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br style="box-sizing:border-box"><br style="box-sizing:border-box">
</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px'></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
</div></div></div></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
</div>
</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div></div>
</div>

	

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><b><i>Mohammed Shamir</i></b></div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/642752