Subject: New Reply Received - Re: مشترياتك في طريقها إليك 6471836213
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 09 Apr 2020 16:44:55 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: مشترياتك في طريقها إليك 6471836213  Ticket comment <div dir="auto">Ithabks for reply, but I receive only 237.15 and it should be 303 SAR!!<div dir="auto"><br></div>
<div dir="auto">Kindly clarify? </div>
</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 8, 2020, 2:01 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi,</div>
<div><br></div>
</div>
<div><div><div>Thank you for getting in touch with us.<div> </div>
<div>With reference to order no #6471836213</div>
<div> </div>
<div>We sincerely apologise for the late response.</div>
<div> </div>
<div>We would like to inform you that our courier partner tried to contact you on #553253078 but didn't receive any response from your end.<div><br style="box-sizing:border-box"></div>
<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
<div><br></div>
<div>Also, we have processed the refund the on 6 April, 2020 for one shipment and we will process the refund for the another shipment as soon a possible.</div>
<div><br></div>
<div>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br style="box-sizing:border-box">
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<div>Feel free to get in touch with us for further assistance.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/598736