Subject: New Reply Received - Feedback or suggestions
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 09 Apr 2020 10:47:24 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto">Sir, the person who came to me was fake, how did he get my order nine and the name, I am his mother. 0549844815 I am giving, please take action against him</div>
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<div>On Thu, Apr 9, 2020, 1:26 PM Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Manoj,</div>
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<div>Thank you for contacting us.<br style="box-sizing:border-box"><div>
<br>We sincerely apologise for the inconvenience caused to you, but this is not typical of the experience we offer.</div>
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<div>We will forward your feedback to our courier team and they are going to make sure this will not repeat in future again.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/657700