Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Apr 2020 11:33:27 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="ltr">Further to earlier email, 

Attached Aramex AWB copy. Item collected on 24-Mar-2020 <div><br></div>
<div>It was confirmed by you that item has reached max warehouse on 25-Mar-2020 <div><br></div>
<div>Order# 9772922645 </div>
<div>Item: Stripped Collard Shirt with long sleeves and Patch pocket, Color: Grey, Size: 3XL, Qty 1 EA</div>
<div><br></div>
<div>Let me know when the refund will be done.</div>
<div><br></div>
<div>Thanks</div>
<div><br></div>
</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 8, 2020 at 1:26 PM fahid naseer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">Dear <div>on 25-Mar-20 it was informed " i<span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>t will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund."</span>
</div>
<div><br></div>
<div>So technically i should have received by refund by now but this is not the case.</div>
<div><br></div>
<div>I only get rely "W<span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>e are working to resolve your issue on priority. Once we will get any update we will get back to you."</span>
</div>
<div><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Let me know the urgently.</span></div>
<div><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thanks </span></div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, Apr 8, 2020 at 1:22 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div><div>Hi Fahid,<br><br>
</div></div>
<div><div>Thank you for your response.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We are working to resolve your issue on priority. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043102042766'>IMG_5112.JPG</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/584555