Subject: New Reply Received - Order No: 6475398698 not delivered
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Apr 2020 10:15:37 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order No: 6475398698 not delivered  Ticket comment <div><br></div>
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<div dir="auto">Dear </div>
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<div dir="auto">Okay , I will not going to accept the order </div>
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<div dir="auto">Please process the cancellation and refund . </div>
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<div dir="auto">Thank you</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 7 Apr 2020 at 12:43 PM, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mohammed,</div>
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<div>Thank you for getting in touch with us.<br><br>With reference to order no #6475398698<br><br>We would like to inform you that due to current situation the orders will be delivered within 7 - 9 working days and your order has already been shipped from our warehouse.</div>
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<div>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br style="box-sizing:border-box"><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br><br> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/643260