Subject: New Reply Received - Broken item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Apr 2020 17:34:50 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Broken item  Ticket comment <div><div dir="auto">Am I going to receive new item insted of the broken one? </div></div>
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<div>On Mon, Apr 6, 2020 at 6:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Albuainain,</div>
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<div><div dir="ltr">Thank you for your prompt reply.<div><br style="box-sizing:border-box"></div>
<div>We can see that you have already created a return request for the item on 4 April, 2020.<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div dir="ltr">Our courier team will contact you in 2 - 5 working days for the collection under the tracking id #45441178484.</div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/625323