Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Apr 2020 13:38:35 +0000

Hi Shivani Rani,  The customer has responded to the ticket.    Ticket comment <div dir="auto"></div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">hibu shanu</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Thu, 19 Mar 2020, 3:18 pm<br>Subject: Re: [#542742] -<br>To: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="auto">My order contained 3 items. Shoes  blouse nd a dress.. nd i found a shrug.. i want to return it.</div>
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<div dir="ltr" class="gmail_attr">On Thu, 19 Mar 2020, 1:15 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Amna,</div>
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<div><div>Thank you for getting in touch with us.<div></div>
<div dir="ltr"> <br>With reference to order no #6469840380</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.</div>
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<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043101517408'>20200319_151539.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043101517416'>20200319_151600.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/542742