Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 06 Apr 2020 09:50:48 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: 	Order confirmed!   Ticket comment <div>
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<div style="direction: ltr">Hello could you please advise when I can receive my order.</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 4, 2020 2:37:16 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#623520] - Re:  Order confirmed!
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<div>Hi Jamal,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br style="box-sizing:border-box">
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With reference to order no #9775765457</div>
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We would like to inform you  that you can not be able to change the size of the item once the order has been placed successfully.</div>
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<div>However, we would suggest you to either you can place a new order again with the desired size or return the item after the delivery and place a new order again.</div>
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Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.</div>
<div>You can book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br style="box-sizing:border-box">
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Feel free to get in touch with us for further assistance.<br style="box-sizing:border-box">
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Your friends,<br style="box-sizing:border-box">
The Support Team<br style="box-sizing:border-box">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/623520