Subject: New Reply Received - Re: Welcome to Babyshop
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 05 Apr 2020 08:05:30 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Welcome to Babyshop  Ticket comment <img id="a85867d6-b5dc-4c4d-8959-2586c884b1d2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMTMxMDI0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JaGrNmAEGgQpQfm70ptVIVjhvMDMU5DysbQXc-nK57k" alt="Image" style="max-width: 100%">
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Hello<br>
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Until now I did not receive anything and I'm so upset, they did not call me at all and they wrote the customer is not available????? <br>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 2, 2020 5:43:02 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#585342] - Re: Welcome to Babyshop
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<div>Hi Nossaa,</div>
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<div>Thank you for your prompt reply.</div>
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<div>We are sorry to inform you that during quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for them. You are still going to receive the remaining
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<div>We will not be happy either if you receive bad items in your order, this is the reason why the item was not shipped yet.</div>
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<div>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div>Our delivery partner will call you before delivering these items.</div>
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<div>Hope this helps and have a great evening!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/585342