Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Apr 2020 03:58:29 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">Hello,Support team,<div><br></div>
<div>Thanks for your note,I din't get the re-fund till to now,could you please update my re-fund status,</div>
<div><br></div>
<div>Tks Nijam.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 27, 2020 at 9:53 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Mohammed,</div>
<div><br></div>
<div>Thank you for your patience.</div>
<div><br></div>With reference to order no #6468057110</div>
<div>
<br>We sincerely apologise for the inconvenience caused to you.<br><br><div>We would like to inform you that our courier partner tried to contact you thrice on 3 different days but didn't receive any response from your end. We even texted you on your provided mobile number for the collection details.</div>
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<br style="box-sizing:border-box">Your order is under return process, once the order is return to our warehouse we will initiate the refund.<br><br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days. Now, we would request you to order these items again from our website.</div>
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<br style="box-sizing:border-box">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<br style="box-sizing:border-box">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/513179