Subject: New Reply Received - Missing order
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sat, 04 Apr 2020 20:40:41 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Missing order  Ticket comment <div>Hi i have checked it properly i just recieved 1 packet and in them only 2 guess bags where there. There was no lipstick in that packet. I know even i have checked all the website everything it says its delivered but i didn receive the lipstick. I am your regular customer why will i lie if i have recieved. I shop most things from online as i didn recieve lipstick i thought you guys have not shipped my lipstick n it will come tomm or the day after but wen i checked to my surprise its saying its delivered.</div>
<div id="yMail_cursorElementTracker_1586032688782">These are the 2 lipstick which i didn revieve with my order no 9775431853<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId549" class="inline-image-global inlined-image-cid-894905f3-3b3d-46b5-b061-ac89c4292a36" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMTI4Njg5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GoBgYMMrBtKlJ2D2g5ciRuNxEgQE4xLMI8-ijgIIytU" style="width:100%;max-width:800px"><br>
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<div id="yMail_cursorElementTracker_1586032582403">1) isadora twist-up lipstick shade no 69 nude pink</div>
<div id="yMail_cursorElementTracker_1586032617719">2)revlon ultra HD gel lip colour shade no 710 desert </div>
<div id="yMail_cursorElementTracker_1586032685235">  </div>
<div id="yMail_cursorElementTracker_1586032791602">Looking forward for ur reply. Thank u<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Sat, 4 Apr 2020 at 9:51 pm, Lifestyle</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5489771919"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Shafana,</div>
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<div>Thank you for getting in touch with us.</div>
<div><div><div><div dir="ltr"> <br style="">With reference to order no #9775431853<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>We would like to inform you that after checking your order we can see that we have delivered all the item.</div>
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<div id="yMail_cursorElementTracker_1586032329896">We would request you to please check it again and share the name of the item which is missing along with the item id.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/628584