Subject: New Reply Received - Wrong item !
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Apr 2020 16:29:06 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Wrong item !  Ticket comment <div><div dir="auto">Hello, pls find attached the wrong item ive got received. Thanx<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMTI3NTA0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.V2RBCLFDDmYSKBBAxWKKt9zaZALC277VRy_TJvb83xI" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 4 Apr 2020 at 8:03 PM dxb uae &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMTI3NTA0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0gjGY4w6nusgbhedfxz0q_gSRxFDCeIU4OnZSb_vV7A" style="width:736px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Sat, 4 Apr 2020 at 12:51 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Rizzami,</div></div>
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<div>Thank you for getting in touch with us.</div>
<div><div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div><div dir="ltr"> <br style="box-sizing:border-box">With reference to order no #9775193486<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
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<div dir="ltr">We would also request you to please open the package and provide us some snapshots of the wrong item you received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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<div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px'></div>
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</div></div>-- <br><div dir="ltr">Rizzami28<br>
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</blockquote>-- <br><div dir="ltr" class="gmail_signature">Rizzami28<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/625642