Subject: New Reply Received - Conversation with Bobbing Sun
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 03 Apr 2020 14:00:08 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Conversation with Bobbing Sun  Ticket comment <div dir="auto">Hi its been  19 days<div dir="auto">That i still haven't receive my refund voucher,</div>
<div dir="auto"> I want to order new products, how can i order, see i am still waiting for my refund receipt.. </div>
<div dir="auto">Please send me my receipt as soon as possible,. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Mar 12, 2020, 10:42 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div><div>Hi Faheem,</div></div>
<div dir="ltr"><div dir="ltr">
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<div dir="ltr">Thank you for your patience.</div>
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<div>With reference to order no #7672238674</div>
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<div>We would like to inform you that we have processed the refund of amount BHD 2 for damaged item as a refund voucher and you can use it on your next purchase at Max.</div>
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<div>The voucher code you need to enter in the promo code section at checkout is 7672238674-42872712-82645-31054.</div>
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<div>We can see that your items have been collected by the courier team and the products will take 2-3 business days to reach our warehouse. </div>
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<div>It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div dir="ltr">Once the refund is processed the amount will be refunded back to you as a refund voucher on your email address.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/515420