Subject: New Reply Received - broken item
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Apr 2020 13:42:34 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  broken item  Ticket comment <div>This is my order number </div>
<div>9774589878</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMTEwMDU1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tisSK9ZuqiY-201xYZKnCmTwISkihsmf3yB6cbYFP-E"><br>
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<div>Sent from my iPhone</div>
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<div>On 3 Apr 2020, at 1:37 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Maitha,<br><br>Thank you for your prompt reply.</div>
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<br>We sincerely apologise for the inconvenience caused to you.<br><br>We would also request you to please share the order number so that we can assist you further.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/604014