Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Apr 2020 06:05:22 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="ltr">
<div style="color:rgb(0,0,0)">Good day,</div>
<div style="color:rgb(0,0,0)">Reference to subject order I had already handed the return item to Aramex on 23-Mar-2020, I have still not received refund, kindly let me know when refund will be issued to my card.</div>
<div style="color:rgb(0,0,0)"><br></div>
<div style="color:rgb(0,0,0)">Return item: Qty 1 EA, Striped Collared Shirt with Long Sleeves and Patch Pocket, Color: Grey, Size: 3XL</div>
<div style="color:rgb(0,0,0)"><br></div>
<div style="color:rgb(0,0,0)">Thanks, Fahid</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Mar 28, 2020 at 1:44 PM fahid naseer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<div>Good day,</div>
<div>Reference to subject order I had already handed the return item to Aramex on 23-Mar-2020, kindly let me know when refund will be issued to my card.</div>
<div><br></div>
<div>
Return item: Qty 1 EA, Striped Collared Shirt with Long Sleeves and Patch Pocket, Color: Grey, Size: 3XL</div>
<div><br></div>
<div>Thanks, Fahid<br>
</div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sun, Mar 15, 2020 at 1:46 PM Max Fashion &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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										Your order number is 9772922645  |
										<a href="https://www.maxfashion.com/ae/en/my-account/order/9772922645?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" style="color:rgb(146,151,158)" target="_blank" rel="noreferrer">Click here</a> to view in browser									</td>
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									<a href="https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border: 0px none; margin: 0px" alt="Max logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-max.png" width="90"></a>
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												<td colspan="2" style="padding:15px 0px 0px">Download
													our apps now</td>
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												<a href="https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" target="_blank" rel="noreferrer">
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												  <img alt="android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width="19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;color:rgb(32,32,32)" target="_blank" rel="noreferrer">Android</a>
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<span>
													<a href="https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Women</a></span>
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													<a href="https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Shoes</a></span>
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													<a href="https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Inspiration</a></span>
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														 Your order has been successfully placed.</div>
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														Hi Fahid Naseer, thanks for shopping with us.  <br>
														For your reference, your order number is   <span style="color:rgb(0,185,229)"><a href="https://www.maxfashion.com/ae/en/my-account/order/9772922645?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" style="color:rgb(0,185,229);text-decoration:none" target="_blank" rel="noreferrer">9772922645</a></span>. 													</div>
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																								Order shipping to<br><b>fahid naseer</b><br>
																																							                                   	 	Frij Murar area, Al Naboodah building 83, near Al Futtaim masjid<br>
																								 															                                   	 															                                   	 															                                   	 															                                     															                                     	Dubai
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															                                     															                                     	Mobile:  508838733
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                                                            								                                      								                                      																			                                     								  <h4 style="margin:0px;font-weight:normal;font-size:14px">Payment Method:</h4>
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																																				<img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-visa.png" alt="visa" style="width: 100%; max-width: 60px; margin: 10px 10px 10px 0px; display: block; vertical-align: sub">
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									                                    		xxxx xxxx xxxx 3884 <br>
									                                    		Fahid Naseer Naseer Ahmed
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												 Order Details
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																																				<a href="https://www.maxfashion.com/ae/en/p/162013498?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" target="_blank" rel="noreferrer">
																																																						<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/A20ES02GREYLIGHT-A20ES02-MXSS20050119_01-2100.jpg" style="padding: 20px 0px 0px; max-width: 135px" width="100%">
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																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  Striped Collared Shirt with Long Sleeves and Patch Pocket  </td>
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																		 																		        	      Size: 
																		        	     																		        	     3XL

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																			 Quantity: 1
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															        						   									 AED 29
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					  <td style="padding:0px 0px 0px 15px;color:rgb(61,70,72);font-weight:300" width="40%" align="left">
						   <span style="line-height:24px;font-size:14px;color:rgb(61,70,72);font-weight:600">
						     MAX</span>
						    <br>
							 								Great Value - Buy 1 for AED 29 and 2 for AED 55
							<br>
							 							<span style="line-height:22px;font-size:13px;color:rgb(132,132,132)">Multiple quantities</span>
					 </td>
					 <td style="padding:0px 10px 0px 0px;color:rgb(61,70,72);font-weight:600" width="30%" align="right">
						<span style="text-decoration:line-through;color:rgb(132,132,132);font-size:14px">AED 116</span>
						<br>
						AED 110
				   </td>
				   </tr>
				   </tbody>
</table>
				   </td>
		</tr>

											<tr>
												<td style="padding:10px 0px 0px;border-top:1px solid rgb(238,238,238)" align="center"></td>
											</tr>
											<tr>
												<td align="center">
													<table width="100%" cellspacing="0" cellpadding="0" border="0">
				  <tbody>
<tr>
				    <td style="padding-right:20px" width="45%">
				    <table style="vertical-align:top" width="100%" align="left">
				      			          					      <tbody>
<tr>
				            <td colspan="2" style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:12px;color:rgb(51,51,51)" width="65%" align="left">
				            							    					            </td>
				          </tr>
			                 				 </tbody>
</table>
				    </td>
				    <td style="line-height:20px;text-align:left" width="55%" align="right">
				        <table style="line-height:20px;text-align:left" width="100%" cellspacing="0" cellpadding="0" border="0">
				          <tbody>
<tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)">
				            Subtotal:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
				            <strong> AED 139</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:1px solid rgb(204,204,204)"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51);width:214px">
				            Savings:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
				            <strong>- AED 19.9</strong>
				            </td>
				          </tr>
				          <tr>
				            <td colspan="2" style="border-bottom:1px solid rgb(204,204,204)"></td>
				          </tr>
				          				          				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          				          <tr>
					      <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51);width:214px">
					      							      								      								      								      									      				Standard ground shipping:
					      									      				<br>
					      				<br>
					      								      								      						            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
				             <strong>
					      							      						            	 				FREE
			            	 				<br>
			            	 				<br>
					      								      								      						             </strong>
				            </td> 
						  </tr>
						  															<tr>
								<td colspan="2" style="border-bottom:1px solid rgb(204,204,204)"></td>
							</tr>
													  				          				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:rgb(51,51,51)">
				            <strong>Total</strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:rgb(51,51,51)" align="right">
				            <strong>AED 125.1</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:1px solid rgb(204,204,204)"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          					          <tr>
					            <td colspan="2"></td>
					          </tr>
					          <tr>
					            <td colspan="2" style="font-family:Helvetica,Arial,sans-serif;line-height:20px;font-size:14px;color:rgb(51,51,51);padding-bottom:20px">
					            					            					            	Your order will earn you 13 Shukrans.
					             					            </td>
					          </tr>
				          				          				          				        </tbody>
</table>
				          </td>
				  </tr>
				</tbody>
</table>
												</td>
											</tr>
										</tbody>
</table>
									</td>
								</tr>
							</tbody>
</table>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>

		 		
		
		<tr>
			<td style="padding:10px 0px 20px;background:none 0% 0% repeat scroll rgb(255,255,255);border-top:1px solid rgb(238,238,238)" width="100%" bgcolor="ffffff" align="center">
				<div><table style="max-width:600px;width:100%;padding:10px 0px 0px;color:rgb(0,0,0)" cellspacing="0" cellpadding="0" border="0">
	<tbody>
<tr>
		<td style="padding:0px 0px 15px 15px;font-size:15px;font-weight:700;text-align:left;color:rgb(36,36,40)"><span>Need help? Get in touch</span></td>
	</tr>

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		<td align="center">
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9" width="100%" align="center">
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							<table style="padding:13px" width="100%" cellspacing="0" cellpadding="0" border="0">
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										<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0px none;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9" width="100%" align="center">
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							<table style="padding:13px" width="100%" cellspacing="0" cellpadding="0" border="0">
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										<td>
										<a href="https://www.facebook.com/MaxFashionMENA" style="border:0px none;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
										</td>
									</tr>
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							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
	<tr>
		<td width="100%" align="center">
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9" width="100%" align="center">
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<tr>
						<td width="100%" align="left">
							<table style="padding:13px" width="100%" cellspacing="0" cellpadding="0" border="0">
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									<tr>
										<td>
										<a href="https://twitter.com/maxfashionMENA" style="border:0px none;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">Reach out in 140 characters! We are <strong>@maxfashionMENA</strong>.</div>
										</td>
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							</table>
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</table>
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			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9" width="100%" align="center">
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						<td width="100%" align="left">
							<table style="padding:13px" width="100%" cellspacing="0" cellpadding="0" border="0">
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									<tr>
										<td><img alt="call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width="38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Call us on 800–MAXUAE (800-629823).</strong> <br>7 days a week, 24 hours a day</div>
										</td>
									</tr>
								</tbody>
							</table>
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</table>
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	</tr>
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</table></div>

</td>
		</tr>
		
		<tr>
			<td style="padding:5px 0px 0px;background:none 0% 0% repeat scroll rgb(238,238,238)" align="center">
        <table width="100%">
        <tbody>
<tr>
        <td width="50%">
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<div style="width:49%;display:inline-block">
	<table width="100%">
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				<table>
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<tr>
						<td align="left"><span style="font-size:11px;color:rgb(132,132,131)">
								© 2019 Retail World Limited </span></td>
						<td> </td>
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</table>
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<div style="width:49%;display:inline-block">
	<table width="100%">
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						<td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:rgb(132,132,131)"> 
							<a href="https://www.maxfashion.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;color:rgb(132,132,131)" target="_blank" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.maxfashion.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;color:rgb(132,132,131)" target="_blank" rel="noreferrer">Terms &amp; Conditions</a>
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</table>
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</table>
	
      </td>
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  </tbody>
</table>
</div>

</blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/584555