Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Apr 2020 20:48:20 +0000

Hi Shivani Rani,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Dear Sir, <div dir="auto">  Why refund??</div>
<div dir="auto"> Cant you deliver the remaining 1 pair of curtains? ?</div>
<div dir="auto">I need as a set.</div>
<div dir="auto">Thank you </div>
<div dir="auto">Mrs.Shagufa </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 2 Apr 2020 5:58 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Shagufa,</div></div>
<div dir="ltr">
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<div dir="ltr">Thank you for getting in touch with us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">With reference to order no #6470979566<br style="box-sizing:border-box">
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<br style="box-sizing:border-box">We are truly sorry to hear that you have received a missing item in your recent purchase with us.</div>
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<div>We have forwarded your issue to our concern team and ask them to refund you for the same. Once we will get any update we will get back to you.</div>
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<div dir="ltr">Also, if you receive any call from courier team for the collection of the item, we request you to please inform them to cancel the collection.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/585961