Subject: Ticket Assigned - broken item
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 31 Mar 2020 14:42:50 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  broken item I received my order
and the cup was broken !!!!!!!!!!!
so I want a new one, please
or return my money back
I have all the evidence

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/604014