Subject: New Reply Received - Return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Mar 2020 13:57:51 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Return  Ticket comment <div>
<pre class="tw-data-text tw-text-large tw-ta" id="tw-target-text" dir="ltr" style="font-size:24px;line-height:28px;border:none;padding:10px 0px 10px 0.14em;font-family:inherit;overflow:hidden;width:327px;white-space:pre-wrap;word-wrap:break-word;color:rgb(60,64,67)"><span lang="en">But the item is still in the packaging, please review your returns policy . </span></pre>
<pre class="tw-data-text tw-text-large tw-ta" id="tw-target-text" dir="ltr" style="font-size:24px;line-height:28px;border:none;padding:10px 0px 10px 0.14em;font-family:inherit;overflow:hidden;width:327px;white-space:pre-wrap;word-wrap:break-word;color:rgb(60,64,67)"><span lang="en">What to do with them does not match to the Arthur beds  that was ordered together . 

Please There is no time , </span><span style="font-family:inherit">understand my request . </span></pre>
<pre class="tw-data-text tw-text-large tw-ta" id="tw-target-text" dir="ltr" style="font-size:24px;line-height:28px;border:none;padding:10px 0px 10px 0.14em;font-family:inherit;overflow:hidden;width:327px;white-space:pre-wrap;word-wrap:break-word;color:rgb(60,64,67)"><span style="font-family:inherit"><br></span></pre>
<pre class="tw-data-text tw-text-large tw-ta" id="tw-target-text" dir="ltr" style="font-size:24px;line-height:28px;border:none;padding:10px 0px 10px 0.14em;font-family:inherit;overflow:hidden;width:327px;white-space:pre-wrap;word-wrap:break-word;color:rgb(60,64,67)"><span style="font-family:inherit"><br></span></pre>
<pre class="tw-data-text tw-text-large tw-ta" id="tw-target-text" dir="ltr" style="font-size:24px;line-height:28px;border:none;padding:10px 0px 10px 0.14em;font-family:inherit;overflow:hidden;width:327px;white-space:pre-wrap;word-wrap:break-word;color:rgb(60,64,67)"><span lang="en"><br></span></pre>
<pre class="tw-data-text tw-text-large tw-ta" id="tw-target-text" dir="ltr" style="font-size:24px;line-height:28px;border:none;padding:10px 0px 10px 0.14em;font-family:inherit;overflow:hidden;width:327px;white-space:pre-wrap;word-wrap:break-word;color:rgb(60,64,67)"><span lang="en"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMDIyMTY4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Jqt2GV5zn44Y_JHh8bChmhoXCsAue9nvdVFcZWm2wMA" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMDIyMTY5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0nuQUa0iZ6x78lNWtlz6NObhv7RPRSbC-MKN2qh49ho" style="max-width: 100%"></div>
<br></span></pre>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 31 Mar 2020 at 4:50 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Maryam,</div>
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<div>Thank you for getting in touch with us.<br><br>With reference to order no #9773946877<br><br>We sincerely apologise for the inconvenience caused to you.</div>
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<div>We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products. Hence, they can't be returned or exchanged.</div>
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<br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br dir="ltr">
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/569832