Subject: New Reply Received - Order #6472850168
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 31 Mar 2020 09:11:48 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order #6472850168  Ticket comment <div>Dear All, <br>
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<b id="docs-internal-guid-9003a56b-7fff-fa97-87cb-0a7c6ecfe867">We are unable to reach the customer due to an (invalid/switched off/wrong) phone number. Please advise further instructions.</b><br>
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Best regards 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>31/3/2020 12:30 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#573511] - Order #6472850168<br>
 
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<div>Hi Team,</div>

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<div dir="ltr">Order Date: Mar 25, 2020</div>

<div dir="ltr">Order ID: 6472850168</div>

<div dir="ltr">Tracking ID: S000698275428</div>

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<div>Assistance Required: Need to update phone number </div>

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<div dir="ltr">Issue Description: Customer share the correct number. Please contact customer on #966564251177</div>

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<div>Please deliver the order on priority.</div>

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<div>Regards,</div>

<div>Shivani</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/573511