Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Mar 2020 14:34:57 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Dear team,
I hope this message finds you well!
I’ve tried to contact you several times but you were unavailable. 
As you can see, I’ve placed an order couple of days ago, I just need to know when should I expect the delivery PLEASE?

Regards,

iOS Version: 13.3.1
App Version: 8.8.9 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/598762