Subject: New Reply Received - RE: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Mar 2020 08:53:43 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  RE: Your products are on the way  Ticket comment <div dir="auto">Hello ,</div>
<div dir="auto"> First of all thanks for your concern.</div>
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<div dir="auto">The courier partner called yesterday early morning at 8:00 am and i didnt hear the phone then he called again at 11:00 am and asked me where do you live and i answered " at Elyasmine District ".</div>
<div dir="auto">So he told me" i cant come today i'll come tomorrow".</div>
<div dir="auto">When i called today at early morning at 8 am he told me i won't come someone else will... but no one called..</div>
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<div dir="auto">Please be adviced that i already send you another phone no. Of my husband as i have been having some problems on my phone when someone calls... so kindly send my husband phone so the courier partner would call him firstly </div>
<div dir="auto">Mr. Abdelaziz Rabie 00966566330628 </div>
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<div dir="auto">Thanks for your effort </div>
<div dir="auto">Stay safe </div>
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<div dir="auto" style="font-size:85%; color:#575757">Sent from my Samsung Galaxy smartphone.</div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; 
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<div>Date: 3/27/20 5:41 PM (GMT+02:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#542478] - RE: Your products are on the way </div>
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<div>Hi Sarah,</div>
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Thank you for getting in touch with us again.<br>
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With reference to order number #6469596913<br>
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We sincerely apologise for the inconvenience caused to you.</div>
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We have forwarded your issue to our concern team. Once we will get any update we will get back to you.<br>
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We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/542478