Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 28 Mar 2020 17:15:26 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA5OTQ5OTY0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uJoYST9gIhbYcTu-WDT55NscV7VNSh2k2QxK3-jQTJo"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA5OTQ5OTY0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ir6KIfgcTjtqYwqaT1atn9P5B-2LX8Hc1YtxfN7iLJc"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA5OTQ5OTY0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nwPel_4UEKzFItG0-_F9z1T-1MDvoBvp2SClklxjBtI"><br><br><div dir="ltr">Pulse one of the baby bottles I received was very dirty, I used the others cause I’m leaving town but this one is not acceptable at all !! </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 28 Mar 2020, at 8:41 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Mariam,</div>
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<div>Thank you for getting in touch with us.</div>
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<div> <br style="box-sizing: border-box">With reference to order no #9774266548</div>
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<br><div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.</div>
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<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/584493