Subject: New Reply Received - Wrong item
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 27 Mar 2020 18:41:24 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Wrong item  Ticket comment <div><div dir="auto">Ok i will buy new one n will return u its done</div></div>
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<div>On Fri, 27 Mar 2020 at 9:50 PM, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Muhammad,</div>
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<div>Thank you for your prompt reply.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We are sorry to inform you that this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website and return the product to us.</div>
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<div>We would like to inform you that we can create the return for the item on your behalf.</div>
<div><br></div>We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team<br><div><br style="box-sizing:border-box"></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/532505