Subject: New Reply Received - Regarding order number 9772811308.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Mar 2020 18:06:19 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Regarding order number 9772811308.  Ticket comment <div dir="auto">Team,<div dir="auto">I don't understand the point. Why was i send the delivery option form when it was not possible to delivery. I am playing my part of being a good citizen and being indoor, i was happy to see the delivery option given, and i am ready to pay for it as well as it was for my b'day which just passed by in lockdown.</div>
<div dir="auto"><br></div>
<div dir="auto">Anyways no options left, please cancel the order and refund my money.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 27 Mar, 2020, 6:07 PM Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Arun,<br><br>Thank you for your prompt reply.</div>
<div>
<br style="box-sizing:border-box"><div>With reference to order number #9772811308</div>
<br style="box-sizing:border-box">We sincerely apologise for the inconvenience caused to you.<br><br style="box-sizing:border-box">We would like to inform you that home delivery is not possible for the order. Either you can collect the order at later date or you can cancel this order and we will process the refund for the same.<br><br style="box-sizing:border-box">We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team<br><br style="box-sizing:border-box"><br style="box-sizing:border-box">
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/551212