Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 18:04:54 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:54 PM, 26th Mar                   Bot                   Hi again!           09:54 PM, 26th Mar                     User                    I want to place an order of a basketball stand but I do t know the size of it           09:54 PM, 26th Mar                     User                    This one           09:55 PM, 26th Mar                     User                             09:55 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           09:55 PM, 26th Mar                     User                    Hello dear           09:57 PM, 26th Mar                     User                    Check the chat up please           09:57 PM, 26th Mar                     User                    ???           09:57 PM, 26th Mar                   Shivani                    We request you to please share the link of the item so that we can check.           09:58 PM, 26th Mar                     User                    https://www.babyshopstores.com/ae/en/Baby-and-Moms/Toys/Outdoor-Play/BABYSHOP-Juniors-Stand-Up-Basketball-Set/p/160841627?gclid=Cj0KCQjwpfHzBRCiARIsAHHzyZr4WVW8jCNDBb9udSRb9CBDqqdKxB5qtME5A4tQFSUtYWhUbmpASawaAsh6EALw_wcB           09:58 PM, 26th Mar                     User                    So           10:00 PM, 26th Mar                     User                    I need the length           10:00 PM, 26th Mar                   Shivani                    We are sorry to inform you that there is no length mention on the website.           10:01 PM, 26th Mar                     User                    Ik that’s why I am asking           10:01 PM, 26th Mar                   Shivani                    We will forward your issue to our team and will update you the length of the item.           10:01 PM, 26th Mar                     User                    How can you sell an item that the customer needs the length of it without mentioning           10:01 PM, 26th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           10:01 PM, 26th Mar                   Shivani                    We sincerely apologise for the inconvenience caused to you.           10:02 PM, 26th Mar                     User                    No need for an email cause I have experienced the lateness if answering           10:02 PM, 26th Mar                     User                    Totally unsatisfying           10:02 PM, 26th Mar                     User                    Thanks           10:02 PM, 26th Mar                   Shivani                    We will forward and update you on priority.           10:02 PM, 26th Mar                   Shivani                    Kindly share your email.           10:03 PM, 26th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           10:04 PM, 26th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:04 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/577711