Subject: Ticket Assigned - Conversation with Urja Modi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 16:14:43 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Urja Modi Urja Modi                    The order is in my initial query           07:55 PM, 26th Mar                     Urja Modi                    orders 9772306773 and 9771809297, I have sent the nursing tops along with the other items by mistake           07:55 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           07:57 PM, 26th Mar                     Urja Modi                    Hi, for orders 9772306773 and 9771809297, I have sent the nursing tops along with the other items by mistake as a part of the return process           07:58 PM, 26th Mar                     Urja Modi                    Wondering if those can be sent back to me           07:58 PM, 26th Mar                     Urja Modi                    Do let me know if you need any other details        
    08:01 PM, 26th Mar                   Shivani                    How many item did you send.           08:01 PM, 26th Mar                   Shivani                    Or when the collection of the item has done.           08:02 PM, 26th Mar                     Urja Modi                    Item was collected during this week           08:02 PM, 26th Mar                     Urja Modi                    Return processed only for 9772306773           08:03 PM, 26th Mar                     Urja Modi                    -return processed on 17-March           08:03 PM, 26th Mar                     Urja Modi                    sorry, return collected last week           08:03 PM, 26th Mar                   Shivani                    OK           08:06 PM, 26th Mar                   Shivani                    We will forward your issue to our team and we will get back to you.           08:07 PM, 26th Mar                   Shivani                    Kindly share how many extra items
  you have returned.           08:07 PM, 26th Mar                   Shivani                    If is it possible, kindly share the name of the items as well.           08:08 PM, 26th Mar                     Urja Modi                    Ok 1 extra item in each order return           08:08 PM, 26th Mar                   Shivani                    Ok           08:10 PM, 26th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           08:10 PM, 26th Mar                     Urja Modi                             08:10 PM, 26th Mar                     Urja Modi                             08:10 PM, 26th Mar                     Urja Modi                    [email-masked]           08:10 PM, 26th Mar                   Shivani                    Thank you for the details.           08:11 PM, 26th Mar                   Shivani                    We will get back to you once we will receive
  any update from our team.           08:14 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           08:14 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/577074