Subject: Ticket Assigned - Conversation with Whirring Lantern
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 16:08:58 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Whirring Lantern Whirring Lantern                    i have a prepaid order and it hasn't arrived yet           07:49 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           07:52 PM, 26th Mar                     Whirring Lantern                    i have a prepaid order and it hasn't arrived yet           07:53 PM, 26th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           07:53 PM, 26th Mar                     Whirring Lantern                    6471865711           07:54 PM, 26th Mar                   Shivani                    Thank you for the details.           07:57 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           07:58 PM, 26th Mar                   Shivani                    Thank you for holding up            08:03 PM, 26th Mar                   Shivani                    We are sorry for the delay in your order.           08:03 PM, 26th Mar                     Whirring Lantern                    thank you           08:03 PM, 26th Mar                   Shivani                    We will forward your issue to our team and will update you soon via email.           08:04 PM, 26th Mar                   Shivani                    Please share your registered email address so that we can update you accordingly on your email.           08:04 PM, 26th Mar                     Whirring Lantern                    [email-masked]           08:04 PM, 26th Mar                   Shivani                    Thank you for the email.           08:08 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           08:08 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/577037