Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 15:59:02 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Gd day,<div dir="auto"><br></div>
<div dir="auto">Pls update us we need the chair to start our baby sit on it. </div>
<div dir="auto"><br></div>
<div dir="auto">Pls advice soonest possible</div>
<div dir="auto"><br></div>
<div dir="auto">Rgds</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 25, 2020, 10:54 Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mohamad,</div>
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<div><div>Thank you for getting in touch with us.<div dir="ltr"> <br>With reference to order no #9773693337</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get the product in good shape for your future purchases.</div>
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<div dir="ltr">We would also request you to provide us some snapshots of the item you received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/561841