Subject: Ticket Assigned - Conversation with Cold Watermelon
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 15:01:40 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cold Watermelon Cold Watermelon                    I did 4 times           06:37 PM, 26th Mar                     Cold Watermelon                    i want to add ine thing on my order i dont want to order it again then i will pay delivery what can i do           06:37 PM, 26th Mar                     Cold Watermelon                    Hi           06:39 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           06:39 PM, 26th Mar                     Cold Watermelon                    i want to add ine thing on my order i dont want to order it again then i will pay delivery what can i o  
  
           06:40 PM, 26th Mar                     Cold Watermelon                    hiii please answer           06:40 PM, 26th Mar                     Cold Watermelon                    ???????           06:41 PM, 26th Mar                   Shivani                    We are sorry to inform you that you will not be able to add anything into your order once the order has been placed successfully.           06:42 PM, 26th Mar                     Cold Watermelon                    what can i do           06:42 PM, 26th Mar                     Cold Watermelon                    please answer           06:45 PM, 26th Mar                   Shivani                    We request you to please place your order again with the desired item.           06:46 PM, 26th Mar                     Cold Watermelon                    and the one i already ordered? How can u refund my money           06:46 PM, 26th Mar                     Cold Watermelon                    ????           06:48 PM, 26th Mar                     Cold Watermelon                    please answer           06:51 PM, 26th Mar                   Shivani                    We request you to please share your order number so that we can assist you better.           06:51 PM, 26th Mar                     Cold Watermelon                    9774306999           06:53 PM, 26th Mar                   Shivani                    We can see that you have place your order on 26 March, 2020.           06:54 PM, 26th Mar                     Cold Watermelon                    Yes today           06:54 PM, 26th Mar                     Cold Watermelon                    and i forgot to add smth           06:54 PM, 26th Mar                   Shivani                    We are sorry but you can not add any item into your order now.           06:56 PM, 26th Mar                     Cold Watermelon                    Okay can i cancel and order a new one           06:57 PM, 26th Mar                     Cold Watermelon                    and how do u refund my money           06:57 PM, 26th Mar                   Shivani                    Yes, you can cancel this order and place a new order again.           06:58 PM, 26th Mar                   Shivani                    The amount will be refunded back to your card within 2 - 15 workingdays.           06:58 PM, 26th Mar                     Cold Watermelon                    not as points yeah ?           06:58 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            06:59 PM, 26th Mar                     Cold Watermelon                    No           06:59 PM, 26th Mar                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           07:01 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/576680