Subject: Ticket Assigned - Conversation with Running Beer
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 14:29:31 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Running Beer Running Beer                    الطلب تأخير في التوصيل           05:56 PM, 26th Mar                     Running Beer                    We ve shipped your order 8373748969 with AWB 100040825621. Please click here to track :(trackingUrl)           05:57 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:59 PM, 26th Mar                     Running Beer                    Hi           06:00 PM, 26th Mar                     Running Beer                    I got a message 3 days ago that my order shipped           06:00 PM, 26th Mar                     Running Beer                    but still I didn’t receive it           06:01 PM, 26th Mar                     Running Beer                    We ve shipped your order 8373748969 with AWB 100040825621. Please click here to track :(trackingUrl)           06:02 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           06:05 PM, 26th Mar                     Running Beer                    Okay           06:06 PM, 26th Mar                   Shivani                    Thank you for holding up            06:11 PM, 26th Mar                   Shivani                    We would like to inform you that your order has been shipped from warehouse and with the courier team.           06:12 PM, 26th Mar                     Running Beer                    When it will be delivered?           06:13 PM, 26th Mar                   Shivani                    Our courier team will contact you soon to arrange the delivery time frame.           06:14 PM, 26th Mar                     Running Beer                    it's been 3 days since my order shipped           06:14 PM, 26th Mar                   Shivani                    Once the order will be out for delivery you will get the notification for the same.           06:14 PM, 26th Mar                     Running Beer                    is there any phone number to contact with about my order?           06:15 PM, 26th Mar                     Running Beer                    Is the warehouse in Kuwait?           06:16 PM, 26th Mar                   Shivani                    Yes, the warehouse is in Kuwait.           06:20 PM, 26th Mar                   Shivani                    We are sorry to inform you that our customer support team has been closed due to COVID - 19.           06:23 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            06:26 PM, 26th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:28 PM, 26th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:28 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/576493