Subject: Ticket Assigned - Conversation with Sliding Fish
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 14:09:49 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sliding Fish Sliding Fish                    Hello           05:48 PM, 26th Mar                   Bot                   أهلا مرة أخرى!           05:48 PM, 26th Mar                     Sliding Fish                    Sorry?           05:48 PM, 26th Mar                     Sliding Fish                    There           05:48 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:49 PM, 26th Mar                     Sliding Fish                    Hello dear           05:49 PM, 26th Mar                     Sliding Fish                    My order num 6469424134           05:49 PM, 26th Mar                     Sliding Fish                    I had returned shoes from this order           05:50 PM, 26th Mar                     Sliding Fish                    I want to know about what kind of refund it will be           05:50 PM, 26th Mar                     Sliding Fish                    In cash ? Or refund to my cqrd           05:51 PM, 26th Mar                     Sliding Fish                    Card           05:51 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:53 PM, 26th Mar                     Sliding Fish                    There           05:53 PM, 26th Mar                     Sliding Fish                    Ok           05:53 PM, 26th Mar                   Shivani                    Thank you for holding up            05:55 PM, 26th Mar                   Shivani                    We would like to inform you that your product reached warehouse on 24 March, 2020.           05:56 PM, 26th Mar                   Shivani                    It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.           05:56 PM, 26th Mar                   Shivani                    Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           05:56 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            05:56 PM, 26th Mar                     Sliding Fish                    Ok wht is non refundable voucher           05:57 PM, 26th Mar                     Sliding Fish                    Why would some of the money be deducted           05:57 PM, 26th Mar                   Shivani                    We would like to inform you that while placing the order you have used the promotional voucher and all the vouchers are non - refundable.           06:01 PM, 26th Mar                     Sliding Fish                    Ok           06:02 PM, 26th Mar                   Shivani                    Is there anything else I can help you with?            06:04 PM, 26th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:09 PM, 26th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:09 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/576378