Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 14:07:27 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Juniors My pet train. Is this toy available. How much does this toy cost           05:46 PM, 26th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:46 PM, 26th Mar                     User                    My pet train toy is available?? How much does the toy cost??           05:47 PM, 26th Mar                     User                    I was searching for the toy in the list but I can't find it           05:48 PM, 26th Mar                     User                    Juniors My pet train for 12m+           05:49 PM, 26th Mar                   Shivani                    We request to please share the link of the item or screenshot so that we can help you.           05:50 PM, 26th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           05:52 PM, 26th Mar                     User                    Yes           05:52 PM, 26th Mar                     User                             05:54 PM, 26th Mar                   Shivani                    Thank you for the screenshot.           05:57 PM, 26th Mar                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           05:57 PM, 26th Mar                     User                    Ok           05:58 PM, 26th Mar                   Shivani                    Thank you for holding up            06:02 PM, 26th Mar                   Shivani                    We are sorry yo inform you that we do not find the item on our website which you are looking for.           06:02 PM, 26th Mar                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:07 PM, 26th Mar                   Shivani                    As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:07 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/576357